Your Title Insurance Claim Was Denied or Undervalued. Now What?

Most property owners purchase title insurance hoping they will never have to use it. Unlike homeowners insurance, which protects against future events like fires or storms, title insurance acts as a safeguard against certain defects affecting ownership or title which may already exist but are not discovered until after a property is purchased or financed. These issues can include previously undiscovered liens, conflicting ownership claims, undisclosed easements, forged or improperly executed deeds, or other title defects affecting ownership rights and the value of the property.

Whether you’re a homeowner, commercial property owner, real estate investor, developer, or institutional lender, receiving notice that a title insurance claim has been denied—or that the title insurer values your claim far below what you believe it is worth—can be both frustrating and financially significant.

Generally speaking, title insurance disputes tend to fall into two categories: disputes over coverage and disputes over the value of the claim. Understanding the difference is an important first step toward evaluating your legal options. These disputes arise in transactions ranging from single-family homes to large commercial developments financed by institutional lenders.

Coverage Disputes: “Your Claim Isn’t Covered”

The first type of dispute arises when the title insurance company denies coverage altogether.

In these situations, the insurer takes the position that the policy simply does not cover the title issue being presented. Whether that determination is correct often depends on a careful analysis of the policy language, applicable exclusions or exceptions, and the specific facts surrounding the title defect itself.

While some coverage issues may be relatively straightforward, others involve significant legal interpretation of the terms of the title policy and their application to the underlying facts. As a result, receiving a denial letter does not necessarily mean the analysis ends there.

Valuation Disputes: “Your Claim Is Worth Less Than You Think”

The second category involves situations where the title insurer agrees coverage exists but proposes a loss payment which does not reflect the true value of the loss suffered by the insured. 

For example, an insurer may acknowledge a covered title defect exists but then value the amount of the resulting loss substantially lower than what the insured believes it to be. An insured may believe the loss they have suffered is worth hundreds of thousands of dollars, while the title insurer values the same claim at only a fraction of that amount. Those disagreements can have significant financial consequences, particularly when valuable residential, commercial, or development properties are involved.

Valuation disputes often arise because the parties disagree about the financial impact of the title defect. While both sides may agree a covered loss exists, they may reach very different conclusions about the negative effect of the covered loss on the insured’s property interest based on the available evidence, appraisals, or other valuation analyses.

In some cases, obtaining an independent appraisal or additional valuation analysis may provide information supporting a higher claim value. While that does not guarantee the title insurer will change its position, it may create an opportunity for further discussions before litigation becomes necessary.

Options for Challenging the Insurance Company’s Decision

Whether the dispute involves coverage or valuation, the first step is understanding why the title insurer reached its decision.

In some situations, additional information, documentation, or legal analysis may help clarify the issues and open the door to further discussions with the insurer. However, title insurance companies are typically represented by attorneys who regularly handle these types of disputes and may stand firmly behind their initial determination. When negotiations fail to resolve the dispute, litigation may be the only available path forward.

For coverage disputes, one option may be to file a special type of lawsuit known as a declaratory judgment action which asks a court to determine whether coverage exists under the policy. In other situations, an insured may commence a lawsuit with a breach of contract claim alleging the title insurer failed to meet its obligations under the title policy. The appropriate legal strategy depends on the specific facts, policy language, and issues in dispute.

For valuation disputes, litigation may lead to a “battle of the experts” in which appraisers or other valuation specialists for the title insurance company and the insured give the Court competing opinions on the impact of the title defect on the value of the insured’s interest in the property. Ultimately a judge or a jury may have to decide which opinion is correct.

Why Acting Early Matters

One of the biggest mistakes insureds make is waiting too long to seek experienced legal counsel.

Title insurance disputes often involve detailed policy language, technical legal issues, and significant financial interests. A real estate attorney experienced in title insurance disputes can identify potential weaknesses in the title insurer’s position, evaluate the policy language, and help develop a legal strategy before positions become entrenched.

Waiting until the dispute has progressed significantly often means an attorney must spend valuable time playing catch-up and untangling issues which could have been addressed much earlier in the process.

Institutional Lenders Also Face High Stakes

Although title insurance disputes are often associated with homeowners, they can be just as significant for institutional lenders.

Lenders purchase title insurance to help protect the priority of their mortgage lien, the collateral securing their loan, and ultimately their financial interest in the property. If a title defect jeopardizes those rights, the financial consequences can be substantial, particularly in large commercial, mixed-use, or multifamily developments, where tens or even hundreds of millions of dollars may be at stake.

Whether the insured is a homeowner or a sophisticated financial institution, the legal principles are often the same even if the dollars at stake are dramatically different.

Final Thoughts

Receiving a denial letter or learning a title insurer values your claim far below what you believe it is worth does not necessarily mean the matter is over.

While every case is different, policyholders often have options beyond simply accepting the title insurer’s initial determination. Understanding the nature of the dispute, evaluating your legal options early, and involving experienced legal counsel from the outset can make a meaningful difference in protecting your interests and pursuing an appropriate resolution.

To learn more about how our team can assist property owners, developers, investors, and institutional lenders with title insurance disputes and other complex real estate matters, click here.